Need a paw?

We're here to help.

Questions, feedback or a jump that didn't go to plan? Email support@rubyjump.com.

How to play

Ruby jumps automatically. Hold the left or right half of the screen to steer. Slide your finger across the screen to change direction. On a keyboard, use the arrow keys or A and D.

Pause, help and sound

Use the buttons at the top of the game to pause, open the guide or switch sound on and off. If you cannot hear the game, check the sound button, your device's volume and its audio output.

Your personal best

Your best score is saved on your device. The app and web version keep separate scores. Removing the app or clearing browser storage may remove your saved score. There is no online account or score recovery service.

Playing offline

The installed app includes the game, artwork and audio, so you can play without an internet connection. Opening the website or sending a support email requires a connection.

Reporting a problem

Please include your device model, operating-system version, app version and what happened. A screenshot can help. Avoid including passwords or other sensitive information.